Service fee
Definition:  This is the amount deducted from your total sales for each successful transaction.

Note: Service includes app commission, tax and online payment method fees (if applicable).

The service fee is equivalent to 11% of the total sales amount. Service fee does not apply to delivery fees.

For example 1: Shipping fee not included in listing price

The total sales amount is Y2000. The shipping/delivery fee is Y1000. Total checkout is Y3000.

The service fee is Y220.

The seller receives Y2780.

For example 2: Shipping fee included in listing price.

The total sales amount is Y2000. Total checkout is Y2000. 

The service fee is Y220.

The seller receives Y1780.


Processing and Cancellation fee

The standard fee for processing refunds and cancellations is equivalent to 3.6% of the total refund amount.