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Knowledge base
Guide to bananaq
How it works?
3
Why join bananaq?
How selling works?
How buying works?
Getting Started
8
Release Notes
How to sign up as a buyer?
How to sign up as a seller?
FAQs about buying
FAQs about Selling
View all 8
BUYING
Account and Payment
3
How existing buyers can become a seller?
How to update my buyer profile?
[Buyer] How to add/delete a payment method?
My Orders
3
[Buyer] How do I get my orders?
How to view my past orders?
How do I add a product and purchase experience review?
Cancellations and Refunds
3
How to dispute an order?
How to ask for a refund on my order?
Cancellations
SELLING
(Seller) My account
4
How to verify seller account after registration?
How to update seller and store profile?
How existing sellers can become a buyer?
How to resolve rejected verification?
Store and Listings
10
How do I list a product to marketplace?
Prohibited listing
Guidelines for listing an item
Responsible Selling
How to limit quantity of order per buyer?
View all 10
Managing Orders
5
(Seller) How to view order details?
(Seller) Handling Methods
How much should I charge for the courier shipping fee?
How to manage orders?
How to cancel an order in my store?
Earnings, Balance and Fees
11
(Seller) Fees
How to add a payment method?
How to add bank account?
How does account balance work?
How to view balance transaction history?
View all 11
Cancellations, Disputes and Refunds
1
How to process refund for buyer's order?
Food Sharing
Food Donation
2
Food Sharing
Corporate Partnership
About bananaq
Terms and Policies
3
Terms and Conditions
Privacy Policy
Checkout terms and conditions
COMMUNITY
Join Us
0