TABLE OF CONTENTS
- Account Registration
- Complete Seller Profile
- Complete Store Profile
- Choose Handling Method
- Choose Payment Method
1. Account Registration
Complete account registration by using either email address or phone number.
a) Choose language
b) Tap "I'm a Seller"
c) Tap "Sign Up"
d) Sign up using either email address or phone number
e) Verify OTP
For Email Only: Password must have:
- A minimum of 8 characters
- At least one uppercase letter (A to Z)
- At least one lowercase letter (a to z)
- At least one number (0 to 9)
- No Spaces
- Enter the OTP within 120 seconds.
- If you were unable to do so, you may request a new OTP after 120 seconds by tapping "Resend OTP"
- OTP sent to email: Please check your email under promotions for the one-time password (OTP).
- If you were unable to receive the OTP under promotions, kindly check your spam folder.
- OTP sent to phone: Please check your messages for the one-time password (OTP)
- If you were unable to receive the OTP, kindly check if the phone number entered is correct.
2. Complete Seller Profile
Complete your seller profile by adding the details below:
a) Enter last name
b) Enter first name
c) Verify Identity
d) Enter phone number or email address
- Depending on what you used for registration, either of the 2 is auto-populated and cannot be changed at the point of registration
e) Select gender
f) Set date of birth
g) Add profile photo
h) Add your address
- Please see detailed guide on how to add location.
i) Add details about your store
Q: What if my verification got rejected?
A: If it was rejected kindly see article on How to resolve rejected verification?
3. Complete Store Profile
Complete your store profile by adding the details below:
a) Add store name
b) Select what type of a seller are you (example: Grower/Producer, Retailer/Convenience Store)
c) Select categories that best describe the items you sell
d) Add store cover photo
e) Add store location
- Please see detailed guide on how to add location
f) Set store hours
g) Add store website
h) Add store phone number
Note: The phone number entered in this field will receive order notifications via text message.
4. Choose Handling Method
Please select at least one from the following options:
A. At location
- Choose availability: Dine in, Take out, or both.
- Set preparation time
B. Delivery by Seller
- Set delivery range (area which you can only deliver)
- Add delivery time: Can be the same as store hours or set manually
- Set preparation time
- Set delivery fee: Offer free delivery or add fee manually
C. Delivery by Courier
- Choose preferred shipment company
- Choose packaging requirement
- Select who will shoulder the shipping charges: Seller or Buyer
- If buyer:
- Select delivery location(s) and add corresponding shipping charges
- If seller:
- Select if shipping fee is included in the item price or if store offers free shipping
|NOTE: The service fee is equivalent to 11% of the total sales amount. Service fee does not apply to delivery/shipping fees. To know more please see article about fees.|
5. Choose Payment Method
Choose what payment option/s would you like to accept in your store. Please choose at least one method:
A. Online Payment:
- Credit/Debit card
Online payments are processed inside the application. Service fee is automatically deducted after every successful order. To know more please see article about fees.
B. In-store payment:
- Other in-store payment options:
- Google Pay
- Line Pay
- Apple Pay
- Rakuten Edy
In-store payments are made outside the application.
Note: The service fee will be added to your account balance each time an order was successfully completed using in-store payments.
|Important: Before you can start selling, you'll need to verify your account and add a valid bank account.|
- How to verify seller account after registration?
- How to add bank account as payout method?