Getting Started

Release Notes
Thank you so much for downloading our app!  We're working really hard to make meaningful changes and get the app that works best for all our users. ...
Mon, 27 Sep, 2021 at 12:29 AM
How to sign up as a buyer?
TABLE OF CONTENTS Account Registration Complete Buyer Profile Add Payment Method Choose food preference A guide to signing up as a buyer (pdf file) ...
Wed, 16 Mar, 2022 at 11:27 AM
How to sign up as a seller?
TABLE OF CONTENTS Account Registration Complete Seller Profile Complete Store Profile Choose Handling Method Choose Payment Method Seller Registr...
Wed, 16 Mar, 2022 at 11:49 AM
FAQs about buying
Account, Marketplace, and Orders 1. Is there a fee to register as a buyer? No, registration is absolutely free. 2. What types of food can I order? ...
Wed, 16 Mar, 2022 at 10:50 AM
FAQs about Selling
Account, Fees, and Earnings 1.  Is there a registration fee? No, registering a seller account is absolutely free. 2.  What are the requirements to registe...
Wed, 16 Mar, 2022 at 11:32 AM
How to log in and out of my account?
Here’s how to log in: 1. Open bananaq application 2. Choose language 3. Choose account type (Buyer or Seller) 4. Tap “Login” 5...
Wed, 21 Jul, 2021 at 10:55 PM
(For Email Only) How to reset my password?
For users who used their email during sign up and have forgotten their password, you may reset it by following the steps below: 1. Go to the login page ...
Wed, 16 Mar, 2022 at 11:45 AM
I can't find the app in the App Store or Google Play Store
Currently, bananaq is available in Japan. If you recently moved to Japan and want to download the app, but can't find it in the App Store or Play Stor...
Tue, 22 Jun, 2021 at 1:34 AM