Here's how to:
1. Go to "Orders"
2. Tap "Prepare" on the order you want to cancel
3. Tap "More Options"
4.Tap "Cancel Order"
5. Tap the dropdown icon and choose a reason for cancellation. Once done, tap Confirm.
- When a seller initiates to cancel an order before or after preparing it:
- (For paid orders) The buyer will receive the full amount paid for the order.
- Seller's will shoulder the 3.6% processing fee for issuing a refund.
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- (Seller) Fees